General Terms and Conditions

Last Updated: June 2026

Welcome to PeakLady.

These General Terms and Conditions govern your use of peaklady.com and any purchases made through our website. By accessing our website or placing an order, you agree to be bound by these Terms and Conditions.

If you do not agree with any part of these terms, please refrain from using our website.

1. Company Information

PeakLady operates the website peaklady.com.

For customer support inquiries, please contact:

Email: contact@peaklady.com

2. Acceptance of Terms

By accessing, browsing, or purchasing from our website, you confirm that:

• You are at least 18 years of age or have permission from a parent or legal guardian.

• You have the legal capacity to enter into binding agreements.

• The information you provide is accurate and complete.

3. Products and Services

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate.

However, we do not guarantee that:

• Product descriptions are completely error-free.

• Colors displayed on screens accurately reflect the actual product.

• Products will always be available.

We reserve the right to modify, discontinue, or update products without prior notice.

4. Pricing

All prices displayed on our website are shown in the applicable currency selected by the customer.

Prices may change without notice.

In the event of a pricing error, PeakLady reserves the right to cancel or refuse any order placed at an incorrect price.

5. Orders

Once an order is placed, you will receive an order confirmation email.

Receipt of an order confirmation does not constitute acceptance of the order.

We reserve the right to:

• Refuse or cancel any order.

• Limit quantities purchased.

• Request additional verification before processing an order.

6. Payment

Payments must be completed at the time of purchase using the payment methods available on our website.

All payment transactions are processed through secure third-party payment providers.

PeakLady does not store complete payment card information.

7. Shipping and Delivery

Estimated delivery times are provided for convenience only.

While we work diligently to ensure timely delivery, PeakLady is not responsible for delays caused by:

• Customs procedures

• Postal services

• Carrier disruptions

• Weather conditions

• Events beyond our reasonable control

Risk of loss transfers to the customer upon delivery of the order.

8. Returns and Refunds

Returns and refunds are governed by our separate Refund Policy and Return Policy.

Customers are encouraged to review those policies before making a purchase.

9. Intellectual Property

All content available on peaklady.com, including but not limited to:

• Logos

• Branding

• Product descriptions

• Images

• Graphics

• Website design

• Text content

is the property of PeakLady or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Prohibited Use

You agree not to:

• Use the website for unlawful purposes.

• Interfere with website security.

• Attempt unauthorized access to systems or data.

• Distribute malware or harmful software.

• Use automated tools to extract website content without authorization.

Violation of these provisions may result in termination of access and legal action where appropriate.

11. Limitation of Liability

To the maximum extent permitted by law, PeakLady shall not be liable for:

• Indirect damages

• Incidental damages

• Consequential damages

• Loss of profits

• Loss of business opportunities

• Data loss

arising from the use of our website, products, or services.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

12. Indemnification

You agree to indemnify and hold harmless PeakLady, its affiliates, employees, contractors, and service providers from any claims, liabilities, damages, losses, or expenses arising from your violation of these Terms.

13. Force Majeure

PeakLady shall not be held responsible for delays or failures resulting from circumstances beyond our reasonable control, including but not limited to:

• Natural disasters

• Government actions

• Labor disputes

• Internet outages

• Transportation disruptions

• Public health emergencies

14. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how personal information is collected, used, and protected.

15. Governing Law

These Terms and Conditions shall be governed and interpreted in accordance with applicable consumer protection laws and regulations.

Nothing in these Terms affects statutory rights that cannot be waived under applicable law.

16. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time.

Changes become effective immediately upon publication on this website.

Customers are encouraged to review this page periodically.

17. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:

PeakLady

Website: peaklady.com

Email: contact@peaklady.com